Privacy Notice
Last Updated: November 30, 2025 | Effective Date: November 30, 2025
This Privacy Notice describes how AskLexi, LLC ("Company," "we," "us," or "our"), collects, uses, processes, and discloses your information through your access to and use of the www.asklexi.com website and its associated services (collectively, the "Services").
By using the Services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Services.
1. INFORMATION COLLECTION AND DATA CATEGORIES
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information").
We collect the following categories of Personal Information:
| Category | Examples of Data Collected | Source of Collection |
|---|---|---|
| A. Identifiers | Name, email address, IP address, device ID, user handle. | Directly from you, automatically via the Services. |
| B. Personal Information Categories | Payment information (handled by third-party processors, not stored by us). | Directly from you. |
| C. Commercial Information | Records of products or services purchased or considered. | Automatically via the Services. |
| D. Internet or Other Network Activity | Browsing history, search history, information regarding your interaction with the Services, application logs, and system error reports. | Automatically via the Services (e.g., cookies, server logs). |
| E. AI-Specific Content Data | All user queries, prompts, and inputs submitted to the AI model, and the resulting AI-generated responses (the "AI Content"). | Directly from you via your use of the AI Services. |
| F. Geolocation Data | General physical location (at the city or regional level) derived from your IP address. | Automatically via the Services. |
| G. Inferences | Information derived from other categories to create a profile reflecting a consumer's preferences, characteristics, or behavior. | Automatically via the Services. |
2. USE OF YOUR INFORMATION
We use the Personal Information we collect for various business purposes, including:
- Providing and Maintaining Services: To operate, deliver, and ensure the proper functionality of the AskLexi Services.
- AI Model Improvement: To analyze user queries (including AI-Specific Content Data) to improve, train, and develop our large language models and artificial intelligence features. You acknowledge and agree that your input and queries may be used for model training and improvement, unless you specifically opt-out where such a mechanism is provided.
- Security and Fraud Prevention: To protect the integrity and security of the Services and prevent fraudulent transactions or unauthorized access.
- Analytics and Personalization: To monitor and analyze usage and trends to improve your experience and to offer tailored features.
- Communication: To respond to your inquiries, send service updates, and provide customer support.
- Legal Compliance: To comply with applicable laws, legal processes, and governmental requests.
3. DISCLOSURE AND SHARING OF INFORMATION
We may disclose your Personal Information to the following categories of third parties:
- Service Providers: Third parties who perform services for us or on our behalf, including hosting providers, data analytics companies, payment processors, and customer support providers. These parties are contractually obligated to maintain the confidentiality and security of the data.
- Affiliates and Subsidiaries: Data may be shared with our current or future affiliates and subsidiaries for business operations.
- Legal Obligations and Safety: When required by law (e.g., subpoena, court order), or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We do not "sell" your Personal Information for monetary consideration in the traditional sense. However, certain uses of cookies and tracking technologies by third-party advertisers on our site may be considered a "Sale" or "Sharing" under the broad definitions provided by certain state privacy laws (e.g., California, Virginia).
4. SECURITY AND DATA RETENTION
4.1 Data Security
We implement reasonable and appropriate technical and organizational security measures designed to protect the security of any Personal Information we process. However, despite our safeguards, we cannot guarantee that the Internet itself is 100% secure. Transmission of Personal Information to and from the Services is at your own risk.
4.2 Data Retention
We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it.
5. GENERAL US STATE PRIVACY RIGHTS (EXCLUDING CA)
Residents of certain U.S. states (including, but not limited to, Virginia, Colorado, Connecticut, and Utah) may have the following rights regarding their Personal Information, subject to certain exceptions:
- Right to Confirm/Access: The right to confirm whether we are processing your personal data and to access that data.
- Right to Correct: The right to correct inaccuracies in your personal data.
- Right to Delete: The right to request the deletion of personal data provided by or obtained about you.
- Right to Opt-Out of Targeted Advertising: The right to opt-out of the processing of personal data for the purposes of targeted advertising.
- Right to Opt-Out of Sale: The right to opt-out of the sale of your personal data.
To exercise these rights, please submit a verifiable request to the contact details provided in Section 7.
6. NOTICE TO CALIFORNIA RESIDENTS
This section provides additional details regarding the Personal Information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).
6.1 Your California Privacy Rights
California residents have the following rights, subject to certain exceptions:
- Right to Know: The right to request that we disclose the categories and specific pieces of Personal Information we have collected, the sources from which we collected the data, the purposes for collecting and sharing, and the categories of third parties with whom we share the data.
- Right to Delete: The right to request the deletion of Personal Information that we have collected about you, subject to certain exceptions.
- Right to Correct: The right to request the correction of inaccurate Personal Information.
- Right to Opt-Out of Sale or Sharing: The right to direct us not to "sell" or "share" your Personal Information (as those terms are defined under the CCPA/CPRA). "Sharing" under CPRA includes disclosure of Personal Information for cross-context behavioral advertising, which may occur through the use of third-party cookies on the Services.
- Right to Limit Use and Disclosure of Sensitive Personal Information (SPI): Although we do not intentionally collect Sensitive Personal Information, you have the right to limit its use and disclosure if we do.
We will comply with any verified opt-out request and will not discriminate against you for exercising your rights.
6.2 How to Exercise Your California Rights
To submit a request to exercise your right to know, correct, or delete, or to opt-out of the sale/sharing of your Personal Information, please contact us using the information provided in Section 7 below. We will verify your request using information associated with your account, including email address.
7. CONTACT INFORMATION
If you have questions or comments about this policy, or wish to exercise your privacy rights, please contact us at: legal@asklexi.com